Safety

Safety Tips

Practical guidelines to help you exchange safely and confidently on Maaruwak.lk.

Safety Tips - Maaruwak.lk

Your safety comes first on Maaruwak.lk. Use this checklist before, during, and after every exchange.

1) Before You Contact a Seller

  • Review the full listing carefully, including condition notes and photos.
  • Compare price and condition with similar listings to spot unrealistic offers.
  • Check for missing details (faults, accessories, warranty status, repairs).
  • Avoid listings that feel rushed, vague, or too good to be true.

2) During Chat and Negotiation

  • Keep communication clear and respectful.
  • Ask direct questions about faults, battery health, repairs, and ownership history.
  • Request additional photos or short videos when details are unclear.
  • Never share passwords, OTPs, bank PINs, or sensitive personal data.
  • Be cautious if someone pushes for urgent payment before inspection.

3) Before Meeting in Person

  • Choose a public, busy, well-lit location.
  • Prefer daytime meetings when possible.
  • Tell a trusted person where you are going and who you are meeting.
  • If possible, take a friend along.
  • Confirm the exact item, price/swap terms, and meeting time in chat.

4) At the Meetup

  • Inspect the item physically before handing over money or your own item.
  • Check cosmetic condition against the listing description.
  • Test core functions (screen, camera, speaker, mic, charging, buttons, connectivity).
  • Verify included accessories and documents (if promised).
  • If anything differs from the listing, pause and renegotiate or walk away.

5) Payment and Transfer Warnings

  • Avoid advance payments to unknown parties.
  • Prefer methods you can verify clearly and safely.
  • Confirm funds and item handover in the same session.
  • Do not proceed if the other party changes terms at the last moment.
  • Save receipts or proof of transfer where available.

6) Device and Electronics Verification Checklist

For phones, tablets, and computers, check:

  • IMEI/serial number consistency and signs of tampering
  • Activation lock/account lock status
  • Network/SIM behavior and connectivity
  • Battery health and charging behavior
  • Camera, audio, sensors, and ports
  • Basic stress test for overheating or random restarts

If the seller claims "new" or "like new," verify with physical condition and available proof.

7) Red Flags and Scam Signals

Be cautious if you notice:

  • Pressure to pay quickly or move off-platform immediately
  • Refusal to meet in a safe public place
  • Refusal to allow testing before payment
  • Inconsistent story about ownership
  • Reused stock photos that do not match the actual item
  • Requests for OTP or sensitive account details

When in doubt, walk away.

8) If Something Goes Wrong

  • Stop the transaction if you feel unsafe.
  • Keep chat records, screenshots, and payment evidence.
  • Report suspicious users or listings through platform support channels.
  • Contact relevant authorities for serious fraud or safety incidents.

Your judgment matters. If something feels wrong, trust your instincts and do not continue.

9) Quick Reminder

  • Public place
  • Full inspection
  • No sensitive data sharing
  • No rushed decisions

Safe exchanges protect everyone.

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